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| Customer Service Centre | Barfüsserplatz 24 4051 Basel Telephone service (Monday to Friday, 8:00 to 17:00): 061 685 14 14 Email: info@bvb.ch Opening times: Monday to Friday, 8:00 to 18:00, Saturday 9:00 to 17:00 Stop: Barfüsserplatz |
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| Claims Service | Claragraben 55 4005 Basel Telephone service (Monday to Friday, 08.00 to 11.30, 14.00 to 16.30): 061 685 14 14 Email: schadendienst@bvb.ch Visits only after previous telephone date arrangement Stop: Claraplatz |
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| Head Office | Claragraben 55 4005 Basel Telephone: 061 685 12 55 Email: info@bvb.ch Opening times: Monday to Friday, 8:00 to 12:00, 13:30 to 17:00 (Friday till 16:00) Stop: Claraplatz |
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| Transport division | Münchensteinerstasse 83 4052 Basel Stop: MParc |
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| Infrastructure Division | Münchensteinerstasse 87 4052 Basel Stop: MParc |
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| Industrial Center Klybeck / Engineering | Klybeckstrasse 212 4057 Basel Stop: Ciba |
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| Depot Wiesenplatz | Wiesenplatz 7 4057 Basel Stop: Wiesenplatz |
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| Depot Allschwilerstrasse | Allschwilerstrasse 123 4055 Basel Stop: Morgartenring |
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| Depot Dreispitz | Münchensteinerstrasse 105 4052 Basel Stop: MParc |
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| Bus Workshop | Rankstrasse 35 4058 Basel Stop: Rankstrasse |
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