Your opinion is very important to us. That’s why we would be pleased to hear from you – whether it’s with praise or criticism. You can also contact us by phone on +41 (0)61 685 14 14 (Monday to Friday, 8 am to 5 pm). Does your feedback relate to
Locations Directions Customer Service Centre Barfüsserplatz 24 4051 Basel Telephone service (Monday to Friday, 8:00 to 17:00): 061 685 14 14 Email: info@bvb.ch Opening times: Monday to Friday, 8:00 to 18:00, Saturday 9:00 to 17:00 Stop: Barfüsserplatz Claims Service Claragraben 55 4005 Basel Telephone service (Monday to Friday, 08.00 to
Director since 12.07.2019 (Member of the Executive Management since 01.09.2016) Bruno Stehrenberger 1966 Business Administration KFS We are developing public transport for the Basel region, transporting our customers to their destinations safely, conveniently, ecologically and on time. “People for People! The BVB transports more than 290,000 people every day,
President since 01.01.2024 (Member of the Supervisory Board since 01.01.2022) Thomas Schneider *1964 eidg. dipl. Wirtschaftsprüfer, MSc Business Administration Representative of Basel-City Government Independent Supervisory Board-Member Other mandates: Mandate as president: Basellandschaftliche Kantonalbank Liestal Vice-President since 01.01.2022 Flavio Casanova *1960 MSc ETH Bau-Ing. Representative of Basel-City Government Supervisory Board Committee Finance
The BVB has a modern vehicle fleet which meets the current demands of a regular passenger service. Information on the BVB’s vintage fleet (the “Oldtimer Fleet”) can be found here.
You can find an entertaining and informative film about the history of BVB between 1895 and 2014, here. You can find out much more about the history of trams in Basel at the Basel Tram Museum. We are looking forward to your visit! Year Event 1874 First project for a horse-drawn tram
Efficient public transport is essential for a business and cultural city such as Basel. With its comprehensive route network and frequent services, BVB facilitates the mobility of people in the city and nearby areas and links Basel with neighbouring countries. It helps to reduce traffic, thus contributing to a higher
At the bus or tram stop, please signal to our driver that you wish to be transported by hand. It is best to stand directly by the first door. This way, our driver can see directly that you need help. We will be happy to help you get on and
Have you lost something on one of our trams or buses? You may be lucky and find somebody has handed the item in to us, or one of our staff members has found it. Reporting lost property If you discover the loss within one working day, please contact our Customer
You can find all the informations about cross-border fares, here (only in german). Tram line 3 The half-fare travelcard, as well as day tickets valid Switzerland-wide and TNW day tickets are not valid on tram line 3 between the border and Saint-Louis. The GA and the U-Abo is valid on
